Shipping policy

At Black’s Monstera Plant Co., we take pride in carefully packaging every order to help ensure your plants arrive safely.

Processing Time
Orders are typically processed within 1–3 business days. Orders are generally shipped Monday through Wednesday to help minimize the time live plants spend in transit.

Shipping
Once your order has shipped, you will receive a tracking number by email. Delivery times are estimates provided by the shipping carrier and are not guaranteed.

Weather & Carrier Delays
Black’s Monstera Plant Co. is not responsible for shipping delays caused by weather, carrier disruptions, holidays, or other circumstances beyond our control.

Customer Responsibilities
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for packages delivered to an incorrect address provided during checkout.

Please monitor your tracking information and retrieve your package as soon as possible after delivery. Plants left outside in extreme temperatures may suffer damage.

Every plant is packaged with care to provide the best possible protection during transit. While we cannot guarantee how a carrier handles a package, we are committed to providing exceptional customer service should an issue arise.